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Privacy Policy

In ComparaJ.com ("We") we are committed to the protection and respect for the user's privacy. 

This policy ("Policy") explains what personal information we collect about visitors to our website - https://www.comparaja.pt/ ("Website") - when and why we collect them, how they are used , under what conditions can we disclose them to third parties and how do we keep them safe. Please read this carefully to know our views and our practices regarding your personal data and how they are handled.

Who we are

ComparaJ.com is ComparaJa.pt, Unipessoal Lda., A financial comparison platform and a Sole Proprietorship registered in Portugal with the number of company number 513523642. Our address is Praça de Alvalade, Nº 6, 6º Front 1700-036 Lisbon. 

ComparaJ.com is part of the CEG Group with its registered office in the United Kingdom and with affiliates in Denmark, Finland, Portugal and Belgium. Our headquarters are located in Broadbent House, 65 Grosvenor Street, London W1K 3JH.

What we do

We work with leading service providers to offer you the best deals possible with Net Voice TV packages, personal credit, credit cards, housing loans and term deposits. In order to provide you with this service, we need to collect and process certain personal information about you and to disclose some of this information to third parties (detailed information below). More specifically, for our website to work, you need to transfer your information to our service provider partners (ie, banks and carriers).

When you use our Website, we use a link to refer you to these third-party product providers, or we ask you to enter personal information directly into our platform that we subsequently use to customize the product offerings we present to you and that we share with the third party provider of products of your choice, in order to allow the user to complete their purchase. 

You can find more detailed information about how we treat and share your personal information in this Policy.

Collection and use of information

User information is collected when you use our Website, for example, when you use our service to search for products and prices or when you contact us to clarify an issue. We may also collect data (via cookies, drivers and labels) on how you use our website, for example, the website you accessed immediately prior to our website, the pages you viewed, and other actions taken on our website. 

The following table sets forth the type of personal information we may collect about you and the purposes for which you may use them.

 
Type of Information Goal
Information that you can provide us with
Personal information - name, date of birth, marital status, NIF, professional status, academic background, income To identify the user and customize any communications made with the user.
To verify the identity of the user for security reasons.
To find the services most appropriate to the specific case of the user, upon request.
Contact information - address, email address, phone number In order to provide the user with information, products and services that he has requested of us and that are appropriate to his needs, including the presentation of budgets for price comparison and changes of services. This may include the possibility of sharing data with your product vendor related to the product you purchased.
To send you an email confirming your budget or account details.
To administer any promotion or contest in which you participate through our website.
To notify you about changes to our services and to send you service emails related to your account.
For the purpose of managing and operating the account you have with us.
If you authorize, we may also use this information for direct marketing purposes, for example to give you information about other goods and services that we provide that are similar to those for which you have requested information or to provide you with a custom annual renewal quote .
Confidential information - medical information, work history, marital status Where relevant, to provide you with products and services that are appropriate to your situation.
In order to ensure complete and accurate disclosure to the supplier of products of your choice.
Information we collect automatically about you
Technical information - IP address, login information, browser type, operating system, time zone To ensure that your website content is presented to you most effectively and to your computer.
To allow the user to participate in interactive features of our service when they choose to use it.
As part of our efforts to keep our website safe.
Information about your visit - URL, click sequence to, through and from our site (including date and time), page response times, download errors To administer the site and for the purposes of internal operations, problem solving, testing, research, statistics and surveys.
To allow the user to participate in interactive features of our service when they choose to use it.
To monitor your views of our partners' products (ie service providers), and to monitor the completed sales of those products. To measure or understand the effectiveness of the advertising we present to you or other users and to provide you with relevant ads. To make suggestions or recommendations to the user or other users of our site about goods or services that may be of interest.
As part of our efforts to keep our site secure.
Information we receive from other sources
Information (details about acquisitions, product preferences, searches and product renewal datesfor the user) from third parties (such as service providers, ad networks, analytics providers, search information providers). We obtain information about your product purchases from vendors of products for the purpose of monitoring sales to which we are linked.
Information (details about acquisitions, product preferences, searches and product renewal datesfor the user) from third parties (such as service providers, ad networks, analytics providers, search information providers). We also collect personal information about you from certain product providers that you may have dealt with earlier. We have dealt with your previous purchases and renewal dates on behalf of these suppliers in order to (i) identify you when you use our Website and (ii) subsequently alert those suppliers of products of such activities so that they may fit how they communicate with the user, and how to respond appropriately to their product needs.

The collection of personal data about you through your use of our Website will be made only when necessary to fulfill the purposes indicated above.

Processing of personal data and obtaining user authorization

When necessary, we obtain the authorization of the user to process your personal data - for example, when we want to use your contact details for marketing purposes or when the personal data we are collecting from you is "sensitive" and does not we are legally permitted to process such personal data on the basis of other legal grounds. When the authorization of the user is necessary to process the personal data, the user can withdraw the authorization to this treatment at any time by contacting us by email inforgpd@comparaja.ptor using the contact details below. However, please note that withdrawing the authorization will not affect the lawfulness of the treatment made on the basis of the authorization given by the user before canceling it. 

When we process your personal data for direct marketing purposes, we will file any objections you make, disrupting the processing of your data for direct marketing purposes, so as not to contact you again.

There may be cases in which we treat your personal data for the purposes of legitimate own interests or based on other legitimate grounds (ie because we establish a relationship with you and we need to process your personal data to provide you with the information and / or services that you have requested), without having obtained user authorization - applicable when treatment activities are governed by the applicable law of certain jurisdictions in which we operate that do not require authorization when there are other legitimate grounds for processing of the relevant personal data. In such cases, we generally do not seek authorization from you to enable you to provide the services efficiently (or in some cases,we have to process personal data, for example to detect fraud). Before we process your personal data we will take into account the rights and freedoms of the user and we will only initiate this treatment when we consider that the user's rights will not be violated.

Keeping your information

All information you provide to us will be stored on our secure servers hosted in the Amazon Web Services cloud in Frankfurt. We maintain appropriate administrative, technical and physical safeguards to protect against the loss, misuse or unauthorized access, disclosure, alteration or destruction of your personal information in accordance with applicable local law. 

In cases where we have assigned (or you have chosen) a password that allows you to access certain parts of our site, it is the responsibility of the user to keep this password confidential. We ask you not to share your password with anyone.

Unfortunately, the transmission of information via the Internet is not totally secure. Although we do our best to protect your personal information, we can not guarantee the security of user data that is transmitted to our site; any transmission is made at your own risk. When we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.

Period during which we keep your personal data

We only store your personal data as long as we need it to fulfill the purpose for which it was collected or provided to us (except when a legal obligation requires us to maintain it for a longer period of time).

Transfers of your information

We limit access to the personal data we collect about you to our employees and third-party agents who reasonably believe that you need access to your information to provide you with the information or services that you have requested. These third parties may include:

  • Other members of the CEG Group;
  • Our product suppliers partners;
  • Our subcontractors, business partners, suppliers or other approved third party organizations that provide us or any other member of the CEG Group, administrative, IT or other services;
  • Analytics and search engine providers that help us improve and optimize our site;
  • Advertisers and ad networks that need the data to select and deliver relevant ads to you and other users; or
  • Third parties related to the transfer of all or any part of our business or our assets.

When we share information with other members of the CEG Group and with our product suppliers partners, these entities may aggregate the personal data of the user they receive from us with other personal data they already have about you. 

We will also disclose your personal information to third parties if we are required to disclose or share such personal data in order to comply with a legal obligation or to protect the rights, property or safety of the CEG Group, our customers or third parties. This includes exchanging information with other companies and organizations for the purpose of fraud protection and credit risk reduction.

As part of the services provided to you through this Website, the information you provide to us will be transferred to countries outside the European Economic Area ("EEA"). More specifically, we transfer information to Hong Kong, where our parent company and the IT service provider are located. Although the information we provide to these entities is largely aggregated (ie, they do not identify the user as an individual), we can not exclude the possibility of transferring personal information. Data protection legislation in countries outside the EEA may not provide your personal data with the same level of protection that they enjoy under European data protection legislation. However, when we transfer your information outside the EEA in this way, we strive to ensure that appropriate security measures are taken to ensure that the user's privacy rights remain protected as described in this Policy. You can get more details about these security measures by contacting us via emailinforgpd@comparaja.pt . 

If we transfer your personal information, we will always do so under strict confidentiality conditions and similar safeguard levels.

User rights

In accordance with the data protection legislation of the European Union, you have the following rights:

  • Access . You can contact us at any time to request access to the personal information we have about you. We will confirm if we are processing your personal data, provide details of the categories of personal data in question and the reasons for the treatment. We may also, upon request, provide you with a copy of your personal information.
  • Rectification . If the information we have appears to be incorrect, we will not use it or allow others to use it until it has been verified. You can ask us to correct or complete your personal data by contacting us at any time. As far as possible, we will inform anyone who has received your personal data of any changes made to them.
  • Limitation . In certain circumstances, it may be possible to ask us to limit the way we treat your personal information (that is, to ask us to continue to keep your personal information, but not to treat it without your permission).
  • Elimination . You may request that information in your account be deleted or removed. We will try to do so immediately and, as far as possible, we will inform other entities that have received your personal information from your request. However, we are required to control certain information about transactions, such as prior purchases and similar information, for legal compliance purposes, so that under certain circumstances we may not be able to completely eliminate your information.
  • Receive / transfer your personal data . You may also request that we send you the personal data we hold about you in an accessible and structured electronic format or request that we send this data to another entity. Please note that if you choose to request us to send your personal information to another entity, this may impact our ability to provide the products and services you have requested.
  • Objection . When we treat your personal information without your consent in order to exercise our legitimate interests, you may object to the treatment of your personal data. Specifically, when we use your personal information to contact you for marketing purposes, you may object to such treatment at any time.
  • Automated decision making . You have the right to be informed of any automated decision making including the creation of a profile used in connection with your personal data and we will provide you with information about the logic that we follow, as well as the meaning and consequences of that treatment.
  • Complaints . If you are within the EEA and believe that the processing of your personal data violates data protection legislation, you have the right to make a complaint to the appropriate data protection supervisory authority in the country where you are or in any place in the EEA where it believes that such breach occurred. You can find a list of the EU national data protection authorities here . You can also contact us at any time if you want to make a complaint about the treatment that we make of your personal data.

    Changes to your details or preferences

    It is our goal to keep our records as up to date as possible. You can review, change or delete the details you provided us through this Website by contacting us at inforgpd@comparaja.ptDepending on your location and the nature of our personal data processing activities, the law of jurisdictions such as the EU may apply to your personal data. In such cases, you may have the right to request us not to process your personal data for marketing purposes. In general, in such circumstances, we will inform you (before we collect your data) about whether we intend to use your data for marketing purposes or whether we intend to disclose your data to third parties for such purposes. You may use your right to prevent such processing by flagging specific options on the forms we use to collect your data or contacting us via inforgpd@comparaja.ptPlease note that if you ask us to delete your data this may impact our ability to provide you with the services you have requested. In addition, we may monitor certain information for legal compliance purposes, so in certain circumstances we may not be able to eliminate them completely.

    Cookies and similar technologies

    ComparaJ.com and third parties providing us with services configure and use cookies and similar technologies to distinguish you from other users of our Website and to improve the performance and usefulness of the Website. The use of cookies and similar technologies is normal in websites and applications through which they gather information about their online activities. 

    cookie is a small data file that websites put on your hard drive when you visit them. cookie file may contain information such as a user ID that controls the pages that you visited on that site. The cookiesof this website are primarily used to recognize a user who has previously visited the website and to monitor user traffic patterns. We do not relate this information to data about individual users, nor do we share or sell this information to any third party.

    Types of cookies we use

    You can then find a list of cookies with brief descriptions to better inform our users about the reasons why we use cookies on our site.
     
    cookie Goal Storage
    AWSELB This cookie is intended to distribute our visitors to different web servers. It does not contain personal information. Only during the session
    CGG_DOMAIN Without classification. at
    CGG_ID Without classification. at
    CGG_SPEED Without classification. at
    JSESSIONID This cookie is used to account for the number of visitors to the site that allows Google Analytics to count the number of unique sessions. Only during the session
    MUID / MUIDB Used to identify the user (anonymously) to optimize marketing. 2 years
    PHPSESSID Save session data during a visit to the site. Set of a PHP application made by The PHPGroup, which is a web application framework tool used to build websites. Only during the session
    SNC Without classification. 2 years
    SNS Without classification. Only during the session
    _ga This cookie is used to read the current domain, beginning and end of the session, source, unique visitors, number and periods of previous visits. 2 years
    _gid Used to differentiate users. 24 hours
    _pk_id.5826.31a6 
    _pk_ses.5826.31a6
    This cookie is used by our Piwik analysis program, which gives us the opportunity to count the number of visitors and the source of the traffic. This is done to improve the experience of our users. 2 years
    _uetsid This cookie is used to better understand the course of the session. End of session
    _vwo_uuid_v2 This cookie is used to understand user behavior and to measure how different versions behave in relation to one another. 100 days

    Manage cookies

    If you prefer not to receive cookies through the website, you can configure your browser to warn you before accepting cookies and refuse cookies when your browser alerts you to their presence. For more information about cookies , including how to set up your browser to reject cookies , visit www.allaboutcookies.org.

    Cookie expiration

    The cookies remain on your computer when you close the browser. Until removed, cookies will re-enable when you reopen the website. You may delete cookies at any time and cookies will not collect any information when you are not accessing the website.

    Other monitoring technologies

    In addition to cookies , our website also uses the following monitoring technologies:
    • Local shared objects / Flash cookies: Flash cookies , also known as shared local objects, are designed to support the browser content supported by Adobe ® Flash. They are generally used to allow the transmission of ads and video content on websites. As with other cookies , they store information on your device, some of which will be specific to Flash content. The flash cookies can only be eliminated through the Adobe ® Flash and not through your browser. Please see the following help page for information about managing your privacy settings and deleting Flash cookies .
    • ETag / Entity Label: A browser cache feature, an ETag is an opaque identifier assigned by a web server to a specific version of a feature present in a URL. If the content of the resource in that URL ever changes, a new and different ETag is assigned. When used in this way, ETags are a way of identifying devices. ETag monitoring can generate unique monitoring values ​​even when the consumer blocks HTTP, Flash, and / or HTML5 cookies .
    • Web server and application logs: Our servers automatically gather certain information to help us manage and protect the services we provide, analyze usage, and improve the user experience. Information collected includes:
      • IP address and browser type;
      • Operating system of the device and other technical facts;
      • The city, district and country from where you are accessing the Website;
      • The pages visited and the contents viewed and stored;
      • Information or text entered;
      • Connections and buttons clicked.

    Links to third-party websites

    Our site contains links to the websites of our partner advertisers, affiliates and product vendor partners. If you follow a link to any of these websites or placements, please note that they have their own privacy policies; we do not accept any responsibility for these policies or personal information that you may submit to these sites regardless of your interaction with our Website. Please review these policies before submitting your personal information to these websites or channels.

    Changes to our privacy policy

    Any future changes made to our privacy policy will be posted on this page and, where appropriate, we will notify you by email. Check frequently to see if there are updates or changes to our privacy policy.

    How to get in touch with us

    Any questions, comments and requests regarding this privacy policy are welcome and should be addressed to inforgpd@comparaja.pt .

    Specific Employment Privacy Notice

    ComparaJ.com offers professional job offers on the CompareEuropeGroup page at http://www.compareeuropegroup.com/careers/ .

    The information you provide to ComparaJ.com when you apply for a job may include your name, contact information, career path, and educational qualifications in conjunction with other additional support information. We will only use this information (and any other information you provide in the application) for the purposes of the recruitment process and / or otherwise related to your potential employment, our internal records, maintenance and updating of any basis (s) ) of information data and for verification and background checks (where permitted by local law).

    We will retain your personal data for as long as is necessary to satisfy the purposes stated herein, except where a longer retention period is required or permitted by any applicable law. We will take all reasonable steps to destroy or remove from our systems all data that is no longer required. 

    If there is a new purpose for the collection of your personal data, we will inform you accordingly and, when necessary, obtain your authorization to do so. 

    If you choose not to provide us with your personal information, or if you provide us with insufficient, invalid, incorrect or inaccurate data, or if you refuse to provide us with the data we need, we may be unable to process your application for the purposes hereof.

    ComparaJ.com shall not sell, rent or otherwise disclose the information you provide to any third party other than as described in this notice or our Privacy Policy above without your consent. 

    For more information regarding the preservation and transfer of your personal information, your rights regarding your personal information and the privacy contact details, read the complete document of our Privacy Policy on this page. 

    When you send us an application for employment through the "Apply now" link, you are authorizing us to process your personal data for the purposes set out above.