Precisa de ajuda?
In ComparaJ.com ("We") we are committed to the protection and respect for the user's privacy.
This policy ("Policy") explains what personal information we collect about visitors to our website - https://www.comparaja.pt/ ("Website") - when and why we collect them, how they are used , under what conditions can we disclose them to third parties and how do we keep them safe. Please read this carefully to know our views and our practices regarding your personal data and how they are handled.
ComparaJ.com is ComparaJa.pt, Unipessoal Lda., A financial comparison platform and a Sole Proprietorship registered in Portugal with the number of company number 513523642. Our address is Praça de Alvalade, Nº 6, 6º Front 1700-036 Lisbon.
ComparaJ.com is part of the CEG Group with its registered office in the United Kingdom and with affiliates in Denmark, Finland, Portugal and Belgium. Our headquarters are located in Broadbent House, 65 Grosvenor Street, London W1K 3JH.
We work with leading service providers to offer you the best deals possible with Net Voice TV packages, personal credit, credit cards, housing loans and term deposits. In order to provide you with this service, we need to collect and process certain personal information about you and to disclose some of this information to third parties (detailed information below). More specifically, for our website to work, you need to transfer your information to our service provider partners (ie, banks and carriers).
When you use our Website, we use a link to refer you to these third-party product providers, or we ask you to enter personal information directly into our platform that we subsequently use to customize the product offerings we present to you and that we share with the third party provider of products of your choice, in order to allow the user to complete their purchase.
You can find more detailed information about how we treat and share your personal information in this Policy.
User information is collected when you use our Website, for example, when you use our service to search for products and prices or when you contact us to clarify an issue. We may also collect data (via cookies, drivers and labels) on how you use our website, for example, the website you accessed immediately prior to our website, the pages you viewed, and other actions taken on our website.
The following table sets forth the type of personal information we may collect about you and the purposes for which you may use them.
| Type of Information | Goal |
|---|---|
| Information that you can provide us with | |
| Personal information - name, date of birth, marital status, NIF, professional status, academic background, income | To identify the user and customize any communications made with the user. |
| To verify the identity of the user for security reasons. | |
| To find the services most appropriate to the specific case of the user, upon request. | |
| Contact information - address, email address, phone number | In order to provide the user with information, products and services that he has requested of us and that are appropriate to his needs, including the presentation of budgets for price comparison and changes of services. This may include the possibility of sharing data with your product vendor related to the product you purchased. |
| To send you an email confirming your budget or account details. | |
| To administer any promotion or contest in which you participate through our website. | |
| To notify you about changes to our services and to send you service emails related to your account. | |
| For the purpose of managing and operating the account you have with us. | |
| If you authorize, we may also use this information for direct marketing purposes, for example to give you information about other goods and services that we provide that are similar to those for which you have requested information or to provide you with a custom annual renewal quote . | |
| Confidential information - medical information, work history, marital status | Where relevant, to provide you with products and services that are appropriate to your situation. |
| In order to ensure complete and accurate disclosure to the supplier of products of your choice. | |
| Information we collect automatically about you | |
| Technical information - IP address, login information, browser type, operating system, time zone | To ensure that your website content is presented to you most effectively and to your computer. |
| To allow the user to participate in interactive features of our service when they choose to use it. | |
| As part of our efforts to keep our website safe. | |
| Information about your visit - URL, click sequence to, through and from our site (including date and time), page response times, download errors | To administer the site and for the purposes of internal operations, problem solving, testing, research, statistics and surveys. |
| To allow the user to participate in interactive features of our service when they choose to use it. | |
| To monitor your views of our partners' products (ie service providers), and to monitor the completed sales of those products. To measure or understand the effectiveness of the advertising we present to you or other users and to provide you with relevant ads. To make suggestions or recommendations to the user or other users of our site about goods or services that may be of interest. | |
| As part of our efforts to keep our site secure. | |
| Information we receive from other sources | |
| Information (details about acquisitions, product preferences, searches and product renewal datesfor the user) from third parties (such as service providers, ad networks, analytics providers, search information providers). | We obtain information about your product purchases from vendors of products for the purpose of monitoring sales to which we are linked. |
| Information (details about acquisitions, product preferences, searches and product renewal datesfor the user) from third parties (such as service providers, ad networks, analytics providers, search information providers). | We also collect personal information about you from certain product providers that you may have dealt with earlier. We have dealt with your previous purchases and renewal dates on behalf of these suppliers in order to (i) identify you when you use our Website and (ii) subsequently alert those suppliers of products of such activities so that they may fit how they communicate with the user, and how to respond appropriately to their product needs. |
The collection of personal data about you through your use of our Website will be made only when necessary to fulfill the purposes indicated above.
When necessary, we obtain the authorization of the user to process your personal data - for example, when we want to use your contact details for marketing purposes or when the personal data we are collecting from you is "sensitive" and does not we are legally permitted to process such personal data on the basis of other legal grounds. When the authorization of the user is necessary to process the personal data, the user can withdraw the authorization to this treatment at any time by contacting us by email inforgpd@comparaja.ptor using the contact details below. However, please note that withdrawing the authorization will not affect the lawfulness of the treatment made on the basis of the authorization given by the user before canceling it.
When we process your personal data for direct marketing purposes, we will file any objections you make, disrupting the processing of your data for direct marketing purposes, so as not to contact you again.
There may be cases in which we treat your personal data for the purposes of legitimate own interests or based on other legitimate grounds (ie because we establish a relationship with you and we need to process your personal data to provide you with the information and / or services that you have requested), without having obtained user authorization - applicable when treatment activities are governed by the applicable law of certain jurisdictions in which we operate that do not require authorization when there are other legitimate grounds for processing of the relevant personal data. In such cases, we generally do not seek authorization from you to enable you to provide the services efficiently (or in some cases,we have to process personal data, for example to detect fraud). Before we process your personal data we will take into account the rights and freedoms of the user and we will only initiate this treatment when we consider that the user's rights will not be violated.
All information you provide to us will be stored on our secure servers hosted in the Amazon Web Services cloud in Frankfurt. We maintain appropriate administrative, technical and physical safeguards to protect against the loss, misuse or unauthorized access, disclosure, alteration or destruction of your personal information in accordance with applicable local law.
In cases where we have assigned (or you have chosen) a password that allows you to access certain parts of our site, it is the responsibility of the user to keep this password confidential. We ask you not to share your password with anyone.
Unfortunately, the transmission of information via the Internet is not totally secure. Although we do our best to protect your personal information, we can not guarantee the security of user data that is transmitted to our site; any transmission is made at your own risk. When we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.
We only store your personal data as long as we need it to fulfill the purpose for which it was collected or provided to us (except when a legal obligation requires us to maintain it for a longer period of time).
We limit access to the personal data we collect about you to our employees and third-party agents who reasonably believe that you need access to your information to provide you with the information or services that you have requested. These third parties may include:
When we share information with other members of the CEG Group and with our product suppliers partners, these entities may aggregate the personal data of the user they receive from us with other personal data they already have about you.
We will also disclose your personal information to third parties if we are required to disclose or share such personal data in order to comply with a legal obligation or to protect the rights, property or safety of the CEG Group, our customers or third parties. This includes exchanging information with other companies and organizations for the purpose of fraud protection and credit risk reduction.
As part of the services provided to you through this Website, the information you provide to us will be transferred to countries outside the European Economic Area ("EEA"). More specifically, we transfer information to Hong Kong, where our parent company and the IT service provider are located. Although the information we provide to these entities is largely aggregated (ie, they do not identify the user as an individual), we can not exclude the possibility of transferring personal information. Data protection legislation in countries outside the EEA may not provide your personal data with the same level of protection that they enjoy under European data protection legislation. However, when we transfer your information outside the EEA in this way, we strive to ensure that appropriate security measures are taken to ensure that the user's privacy rights remain protected as described in this Policy. You can get more details about these security measures by contacting us via emailinforgpd@comparaja.pt .
If we transfer your personal information, we will always do so under strict confidentiality conditions and similar safeguard levels.
In accordance with the data protection legislation of the European Union, you have the following rights:
| cookie | Goal | Storage |
|---|---|---|
| AWSELB | This cookie is intended to distribute our visitors to different web servers. It does not contain personal information. | Only during the session |
| CGG_DOMAIN | Without classification. | at |
| CGG_ID | Without classification. | at |
| CGG_SPEED | Without classification. | at |
| JSESSIONID | This cookie is used to account for the number of visitors to the site that allows Google Analytics to count the number of unique sessions. | Only during the session |
| MUID / MUIDB | Used to identify the user (anonymously) to optimize marketing. | 2 years |
| PHPSESSID | Save session data during a visit to the site. Set of a PHP application made by The PHPGroup, which is a web application framework tool used to build websites. | Only during the session |
| SNC | Without classification. | 2 years |
| SNS | Without classification. | Only during the session |
| _ga | This cookie is used to read the current domain, beginning and end of the session, source, unique visitors, number and periods of previous visits. | 2 years |
| _gid | Used to differentiate users. | 24 hours |
| _pk_id.5826.31a6 _pk_ses.5826.31a6 |
This cookie is used by our Piwik analysis program, which gives us the opportunity to count the number of visitors and the source of the traffic. This is done to improve the experience of our users. | 2 years |
| _uetsid | This cookie is used to better understand the course of the session. | End of session |
| _vwo_uuid_v2 | This cookie is used to understand user behavior and to measure how different versions behave in relation to one another. | 100 days |
